Privacy Policy

Last Updated: January 7, 2025

1. Introduction

Carbotura Inc. ("Carbotura," "we," "us," or "our") is a Delaware corporation committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide

  • Contact information (name, email address, phone number, organization name)
  • Information submitted through forms, chatbot interactions, or contact requests
  • Waste management data and facility information you choose to share
  • Communications with our team

2.2 Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website addresses
  • Chatbot conversation logs and session data

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested information
  • Deliver feasibility studies and technical assessments
  • Improve our website, products, and services
  • Analyze user behavior and optimize user experience
  • Qualify leads and assess project viability
  • Send relevant updates about Circular Manufacturing solutions
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist in operating our website and conducting our business (e.g., hosting, analytics, email services)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Chatbot conversations and lead qualification data are retained for business development and service improvement purposes.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information (subject to legal requirements)
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us at privacy@carbotura.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Carbotura Inc.

Delaware Corporation

Email: privacy@carbotura.com

General Inquiries: smart@carbotura.com